Last Updated: September 15, 2026
We may collect information that you provide directly to us, including name; company or organization name; billing and shipping addresses; email address; telephone number; account information and login credentials; order and transaction information; communications and customer service inquiries; and other information you voluntarily provide.
We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and similar website activity information.
Payments may be processed through third-party payment processors, including Stripe. Payment processors may collect and process payment card and related transaction information in accordance with their own privacy and security practices.
PurCel does not intentionally store complete payment card numbers when payment information is processed directly by our payment processor.
We may occasionally send customers information about PurCel products or services through channels such as email where permitted by law. We do not use mobile phone numbers or SMS to send marketing or promotional messages.
Recipients may request that promotional communications stop at any time.
PurCel Labs may collect customers' mobile phone numbers when they create an account, log in to their account, or request account verification.
We use mobile phone numbers to send one-time passcodes (OTPs) and other account verification messages when requested by the customer. These messages help verify the customer's identity and securely complete account registration or login.
Customers receive OTP messages only after initiating an account registration, login, or verification process and providing their mobile phone number.
We do not sell or share customers' mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.
We may share mobile phone numbers with service providers that help us deliver requested SMS messages, such as our messaging service provider. These providers may process the information only as necessary to provide messaging services and support our business operations.
Customers can contact us at info@purcellabs.com regarding questions about SMS messages or the use of their mobile phone number.
We may provide personal information to service providers and other third parties as reasonably necessary to operate our business, including payment processors; shipping and logistics providers, including UPS; website hosting and technology providers; email and communications providers; professional advisers; fraud prevention and security providers; and government authorities where required or permitted by law.
We may also disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.
PurCel does not sell customer personal information for monetary consideration.
Our website may use cookies and similar technologies that are necessary for website functionality, customer accounts, shopping carts, security, preferences, and other website features. Certain service providers may also use technologies necessary to provide their services.
Browser settings may allow you to restrict or delete cookies. Disabling certain cookies may affect website functionality.
PurCel may update its use of website technologies from time to time, and this Privacy Policy may be updated accordingly.
Some browsers provide "Do Not Track" or similar signals. Because there is not a universally accepted standard governing all such signals, our website may not respond to all browser-based Do Not Track signals. Where applicable law requires recognition of a particular privacy preference mechanism, we will comply as required.
PurCel uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. No Internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including processing orders, maintaining customer accounts, satisfying legal, accounting, tax, and recordkeeping obligations, preventing fraud, resolving disputes, and enforcing agreements.
Depending on applicable law and your location, you may have rights regarding your personal information, including the ability to request access to or correction of certain information. Customers may also update certain account information through their PurCel account.
Privacy-related requests may be submitted to info@purcellabs.com. We may request information reasonably necessary to verify your identity before fulfilling certain requests.
PurCel serves customers in Canada. Personal information provided by Canadian customers may be transferred to, stored, or processed in the United States, including by PurCel and service providers involved in payment processing, website operations, shipping, communications, and other business functions.
As a result, such information may be subject to the laws of the United States and may be accessible to courts, law enforcement, or governmental authorities in accordance with applicable law. PurCel takes reasonable measures designed to protect personal information entrusted to service providers.
PurCel's website is intended for the purchase of laboratory, medical, safety, personal protective, filtration, and related products and is not directed specifically toward children. We do not knowingly solicit personal information from young children.
Our website may contain links to websites operated by manufacturers, service providers, or other third parties. PurCel is not responsible for the privacy practices, content, or security of third-party websites.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above.
Material changes will be communicated as required by applicable law.